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Policies

Booking Policy

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Joining Rising Phoenix Collective PMA membership and booking a session or purchasing a package needs to be completed online or by phone in advance, prior to your visit.

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Waitlists

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If the service you wish to sign up for is fully booked, you can join the waitlist to be notified of an open spot on a first-come, first-served basis. 

 

If a space becomes available, you will receive an email notification and you have 30 minutes to accept the notification. If you do not accept the notification within that time, the next person on the list is automatically offered the spot. 

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We encourage you to actively manage your bookings and waitlist reservations. If you no longer want to keep your session, please cancel your booking or waitlist reservation by logging into your account.

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Cancellations/Late Cancel / No Show

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We understand that life happens and unexpected situations arise.

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​Cancellations are required 24 hours in advance. After two late cancellations and/or no-shows, members will be required to pay in advance for their services.

For your convenience, cancellations must be done by logging into your account through our website or calling/texting: 720.441.4838.

We do not accept cancellations through voicemail or email.​​​

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Late Arrival to Your Session

 

Your session will be reduced any amount of time you are late for your reservation. We ask that you please plan accordingly and arrive on time to be able to take full advantage of your session.

 

Important Reminders

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1.  Each unit is precisely aligned by highly trained individuals and all units are equidistant from a center point to create the field within the EES space. We ask that you never touch or interfere with any part of the EESystem.

2.  If you choose to disregard this policy, you will be asked to leave, your

membership will be revoked, and you will not be permitted back to Rising Phoenix Energy Enhancement Center.

3.  Furthermore, should damage or misalignment occur as a result of your touching or interfering with the EESystem, you will be responsible for any and all costs to repair or replace the equipment, which is a $1,500.00 fee.

4.  Please refrain from reorganizing the furniture.

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We greatly appreciate you for taking these matters seriously.

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